terms & Conditions
Terms & Conditions
Welcome to Picture Planet! Please take a moment to review our Terms and Conditions, which explain how to use our site responsibly and protect your rights and ours.
Website Use & Expectations
The site www.pictureplanet.co is managed by [Company Trading Name]. By browsing or using any part of it, you confirm agreement with our Terms and Privacy Policy. If you disagree, kindly exit the site. Continued use implies acceptance of our guidelines. These rules exist to create a fair, secure platform for all kinds of creative and commercial users.
Creating Your Profile
To explore everything PicturePlanet offers, you’ll need to create an account. Ensure your details are accurate and stay up to date. If we detect any policy violations or misuse, we may suspend or delete your account. Keep your login credentials private. If there’s unusual activity, let us know right away so we can protect your account and keep your experience smooth.
Access to Creative Content
Your account gives you full access to our visuals and features. Always provide honest and accurate information when registering. We reserve the right to suspend or remove accounts that break our terms. Your account is your responsibility, never share your password. If something seems off or unauthorised, please notify us immediately - we’ll investigate and help keep your creative journey secure and uninterrupted.
Buying & Delivery
All images available on Picture Planet are offered in universally compatible formats such as JPEG and PNG. To download any image, users must first log in to their account and purchase credits. Typically, one credit is equivalent to one image download.
Browsing the Image Library
Once signed in, users can explore the complete image catalogue. The library is searchable by keyword, theme, or subject, making it easy to find exactly what you need. Fresh content is added daily, and the number of credits required per image is clearly indicated alongside each item.
How to Download
After selecting your desired images, simply use your available credits to initiate the download process. We recommend ensuring a strong and stable internet connection to avoid any interruptions during the download.
Post-Download Access
Downloaded files will be saved directly to your device’s storage for immediate use. A log of all downloaded images is also maintained within your account for easy reference and access in the future.
Credits
Our platform operates on a credit system, giving users the flexibility to purchase and redeem credits for image downloads. Simply log in to your account and buy as many credits as you need, each image typically requires one credit for download.
Credits can be purchased in value-packed bundles with tiered pricing, buy more, save more. Full pricing information is available on our Pricing & Perks page.
Loyalty Program: Tiered Credit Bonuses
To show our appreciation for loyal customers, we’ve introduced a rewards system that unlocks bonus credits once certain spending thresholds are reached. These bonuses apply to all future credit purchases:
• Bronze – Spend $300 and receive 5% extra credits per purchase
• Silver – Spend $600 and get 7% additional credits
• Gold – Spend $1,500 to earn 12% bonus credits on every top-up
Billing & Refund Details
Transactions will appear under [Company Trading Name] on your statement. Refunds are issued on a case-by-case basis. To request a refund, you must submit your request in writing. If you experience any issues with a purchase, please contact us directly — we’re here to help. Each case will be reviewed carefully, and we’ll provide a fair resolution based on the specific circumstances.
Please note that as our system delivers images via instant download, we only offer refunds if the file provided is broken, damaged, or incorrect. We strongly recommend that you consider the number of credits you require before purchasing a pack, as we do not issue refunds for unused credits.
If your refund request is approved, please allow up to 7 working days for the funds to be returned. Make sure your contact details are up to date when reaching out, and that you have access to your email to receive updates.
Who Can Use PicturePlanet
You must be 18 or older to use our platform. By signing up or downloading content, you confirm that you meet this legal requirement and understand the responsibilities that come with it. If you’re underage or otherwise ineligible, please don’t use our site. Accessing PicturePlanet confirms you’ve agreed to these legal conditions and are eligible to form binding agreements with us.
Important Legal Info
PicturePlanet is not responsible for any loss, damage, or disruption from using our platform, including service interruptions or lost content. Users are accountable for any claims or expenses resulting from improper use. These Terms are governed by local laws. If disputes arise, they’ll be handled by courts where PicturePlanet is based, unless another agreement is made in writing beforehand.
Contact Us
If you’re unclear about any part of these Terms or simply have a question, don’t hesitate to reach out. Contact us at pictureplanet.co. Our team is approachable, friendly, and ready to assist you. Whether you’re after clarification or support, we’re happy to help guide you through your PicturePlanet experience and ensure everything runs as smoothly as possible.